Knowledge base/Frequently Asked Questions

Do you provide phone support?

Universal Alert Support
posted this on May 05, 2011 18:47

We provide unlimited support via email for our paying customers, but we do not provide support over the phone. We do our best to respond to every email within just a few hours of receiving it. We also make sure one of our own knowledgeable employees answers the email. We do not outsource our support overseas or employ unqualified support staff.

You can contact us directly by using this form.
 
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