With Universal Alert, sending an alert to a group via text message, phone, email, or any combination of the three is a simple process. To do so:

1. Log into the Universal Alert and click the 'Alerts' tab.

2. Click 'Send a New Alert'

3. Type the name of individuals or groups in the text box to add them to the alert. You can add as many recipients and groups as needed. Don't worry about overlap; people will only be contacted once, even if they are in multiple groups selected.

4. Click on the Methods you want to use to contact the recipients; SMS (Text Message), Phone, and/or Email. You can select any combination. The light gray indicator will switch to dark gray when the medium is selected, and back to light gray if de-selected.

5. Select when to send the alert

• To send the alert now, just leave the 'Send immediately' box checked

• To send at a future time, un-check the 'Send immediately' box and enter a date and time. A green check-mark and confirmation of the time chosen will appear when a trigger date/time is successfully entered.

6. Enter a Message

• You can enter the message text directly into the message entry field

-or-

• Click 'Use Saved Message' to select a previously saved message from a drop-down menu

• Check the 'Save message for future use' check-box if you wish to make the message available for alerts you send in the future

7. Click 'Send Alert'

If you do not have any credits to send alerts, you will be notified with a warning message at the top of the 'Send a New Alert' page, with a link provided to refill your credits. See ACCOUNT MANAGEMENT